Privacy Policy
Lee Cleaning Pro is committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data.
This policy is effective as of [Date of Last Update].-----1. Information We Collect
We collect both Personal Data and Usage Data to provide and improve our services.
A. Personal Data
Personal Data is information that can be used to identify you. We may collect the following types of information:
- Contact Information: Name, email address, phone number, and billing/service address.
- Transaction and Payment Information: Details related to services purchased or payment processing (though payment details like credit card numbers are typically processed securely by third-party services and not stored directly by us).
B. Usage Data (Automatically Collected)
When you visit our website, we may automatically collect information your browser sends, which is called Usage Data or Log Data. This may include:
- Your computer's Internet Protocol (IP) address.
- Browser type, browser version, and operating system.
- The pages of our website that you visit, the time and date of your visit, and the time spent on those pages.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance the functionality of our website and analyze how users interact with it. You have the option to accept or refuse these cookies.
2. How We Use Your Information
Lee Cleaning Pro uses the collected data for various purposes:
- To Provide and Maintain Our Service: To process your requests, complete transactions, and fulfill your cleaning service appointments.
- Account Management: To manage your registration as a user of the Service and maintain your account.
- To Contact You: To communicate updates, policy changes, security alerts, and respond to customer service requests via email, phone, or SMS.
- Marketing and Promotions: To send you communications regarding our sales, promotions, and new services, from which you can opt-out at any time.
- Analytics and Improvement: To analyze how customers engage with our website and services to improve our offerings and customer experience.
3. Sharing Your Information
We may share your personal information in the following situations:
- With Service Providers: We may employ third-party companies and individuals to facilitate our Service, such as payment processors, website analytics providers, or customer service platforms. These third parties are obligated not to disclose or use the information for any other purpose.
- For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, or acquisition of all or a portion of our business.
- For Legal Requirements: We may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or protect the personal safety of users or the public.
- With Affiliates: We may share your information with our affiliates, subsidiaries, or joint venture partners, in which case we will require them to honor this Privacy Policy.
4. Data Security and Retention
Security: We do our best to keep your private information safe and secure. While we implement security measures to protect your data, please understand that providing your personal information is at your own risk, as no method of transmission over the Internet is 100% secure.
Retention: We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including retaining information to comply with our legal obligations, resolve disputes, and enforce our agreements.5. Your Choices and Rights
- Declining Personal Information: You can choose to provide less information, but the failure to provide pertinent details may limit your ability to fully benefit from Lee Cleaning Pro's services (e.g., we cannot process transactions without payment and billing information).
- Cookies: You have the option to either accept or refuse cookies through your browser settings.
- Marketing Opt-Out: You have the right to request that marketing not be sent to you.
6. Children's Privacy
Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child has provided us with personal information, we immediately delete it.7. Links to Other Websites
Our Service may contain links to other sites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content or practices of any third-party sites.8. Contact Us
If you have any questions about this Privacy Policy, please contact us.